Find out about Edwards & Co's shipping terms and conditions.

All deliveries are dispatched from our warehouse in Auckland, New Zealand.

We're proud to offer fast delivery across New Zealand and Australia, and when you spend over $50, it's totally free. Be sure to check out our standard shipping times and get in touch if something is more pressing so we can see how we can support you.

A signature is always required for your parcel. We recommend providing a delivery address where somebody will be home to accept the goods. If you are not home during the day, this could be place of work or a family member/friend who is home during the day.

Delivery Times

New Zealand: 1-4 working days from when order is shipped.
Australia: 3-8 working days from when order is shipped.

We're doing our best to work around the disruption to freight caused by COVID-19, but please bear with us if unexpected delays mean we're not able to meet usual delivery times above. We'll have your order with you as quickly as we can.

For further shipping information such as tracking of items, missing parcels, rural deliveries and more, please visit our Shipping & Tracking section in our comprehensive Support Centre.


Get in touch via email or phone us 09 869 8950 (NZ) or 02 9066 6702 (AU)